Core Service24/7 · Proactive · 99.9% SLA

Infrastructure
that runs itself.

Servers, networks, endpoints — monitored, maintained, and optimised around the clock. You focus on growing the business. We make sure the foundation never cracks.

✓ 99.9% uptime SLA✓ Vendor agnostic✓ 24/7 monitoring

What We Manage

Every layer.
Every device.

Server Administration

Windows & Linux. On-prem, colo, and cloud. Provisioning, hardening, updates, and performance tuning — all handled.

Network Monitoring

Real-time visibility into switches, routers, firewalls, and APs. Bandwidth alerts, topology mapping, and automated failover.

Endpoint Management

Desktops, laptops, mobiles — enrolled, patched, secured, and inventoried. MDM integration, remote wipe, and compliance enforcement.

Virtualisation & Cloud

VMware, Hyper-V, Proxmox, Azure, and AWS. Right-sizing, snapshot management, live migration, and cost optimisation.

Backup & Disaster Recovery

Automated backups with tested DR plans. RPO under 1 hour, RTO under 4 hours. Immutable backups that ransomware can't touch.

Security & Compliance

Firewall management, vulnerability scanning, CIS hardening, and compliance reporting. Essential Eight alignment included.

Plans

Predictable pricing.
Scalable as you grow.

Essentials

From $1,499/mo

For small offices with straightforward setups. Monitoring, patching, and remote administration for servers and endpoints.

Up to 20 endpoints
1 server included
24/7 monitoring
Monthly patching
Most Popular

Professional

From $3,499/mo

Growing businesses with hybrid environments. Full network visibility, proactive capacity planning, and priority escalation.

Up to 75 endpoints
5 servers included
Network & firewall management
Quarterly capacity reviews

Enterprise

Custom

Complex multi-site environments. Dedicated infrastructure engineer, multi-cloud orchestration, and white-glove service.

Unlimited endpoints
Multi-site & multi-cloud
Dedicated engineer
DR testing included

Project-Based

From $5,000

One-off migrations, upgrades, or deployments. Scoped work with fixed pricing and defined timelines. No ongoing commitment.

Fixed-scope delivery
Migration & upgrades
Documentation handover
Post-project support

Onboarding

Managed in days. Not weeks.

01

Infrastructure Audit

We map every server, switch, endpoint, and cloud resource. You get a health report with risk scores, bottlenecks, and recommendations.

02

Architecture Design

Optimised topology, redundancy planning, and security hardening. We design for today's workload and tomorrow's growth.

03

Migration & Deployment

Zero-downtime cutover. Agents deployed, monitoring live, documentation built. Your team notices nothing except things working better.

04

Proactive Management

24/7 monitoring, automated remediation, monthly reporting. Quarterly architecture reviews keep your infrastructure aligned with growth.

Why Us

Not just managed.
Mastered.

99.9% Uptime SLA

Not marketing fluff — a contractual commitment. If we miss it, you get service credits automatically. No arguments, no forms.

Vendor Agnostic

Dell, HPE, Cisco, Fortinet, Ubiquiti, Azure, AWS — we manage whatever you have. We recommend based on fit, not kickbacks.

Proactive, Not Reactive

Disk filling up? We expand it before it's full. Certificate expiring? Renewed weeks ahead. You hear about problems after they're fixed.

Documentation-First

Every device, every credential, every runbook — documented in a live knowledge base. If we get hit by a bus, nothing is lost.

Australian Data Sovereignty

All monitoring data stays onshore. Backups stored in Australian data centres. We understand APRA, Privacy Act, and ASD requirements.

Transparent Reporting

Monthly reports you can actually read. Uptime stats, ticket metrics, capacity trends, and clear recommendations — not 40-page PDFs nobody opens.

Coverage

On-site and remote
Australia-wide.

Sydney skyline

Sydney

CBD, North Shore, Western Sydney, Macquarie Park, Parramatta, Olympic Park

Melbourne skyline

Melbourne

CBD, Docklands, Richmond, South Yarra, Clayton, Port Melbourne

Brisbane skyline

Brisbane

CBD, Fortitude Valley, Milton, Newstead, Eight Mile Plains, Gold Coast

Perth skyline

Perth

CBD, Subiaco, Osborne Park, Joondalup, Cannington, Welshpool

Adelaide skyline

Adelaide

CBD, Mawson Lakes, Thebarton, Norwood, Prospect, Mile End

Canberra skyline

Canberra

Civic, Barton, Fyshwick, Belconnen, Woden, Mitchell

Remote infrastructure management available nationwide. On-site support in all listed cities.

FAQ

Common questions.

Everything that keeps your IT running: servers (physical and virtual), network equipment (switches, routers, firewalls, Wi-Fi), endpoints (desktops, laptops, mobiles), storage, backup systems, and cloud resources. We monitor, maintain, patch, and optimise all of it.

Yes — Azure, AWS, and Google Cloud. We handle provisioning, right-sizing, cost optimisation, security groups, and monitoring. Most clients have hybrid environments and we manage both sides seamlessly.

Absolutely. We're vendor-agnostic and work with whatever you have. During onboarding we audit everything, flag end-of-life hardware, and recommend replacements only when genuinely needed.

Our monitoring runs 24/7/365. Critical alerts trigger automatic escalation to our on-call engineer. Most issues are auto-remediated before anyone wakes up. For Professional and Enterprise plans, after-hours human response is guaranteed within 30 minutes.

Monthly patch cycles for non-critical updates (tested in staging first), and emergency patching within 24 hours for zero-day vulnerabilities. All patches are documented and reversible.

Yes — monthly reports covering uptime, ticket metrics, capacity usage, security posture, and forward-looking recommendations. Enterprise clients get quarterly architecture reviews with their dedicated engineer.

Tired of infrastructure
holding you back?

Free infrastructure audit. No-obligation proposal. We'll map your environment, identify the risks, and show you exactly what proactive management looks like.

Vyntech Pty Ltd · Australian-Owned & Operated

Managed Service Provider · Microsoft Partner · VMware Partner · ABN Registered