Managed IT & Helpdesk Pricing
Fixed, predictable per-user pricing. No hidden ticket surcharges, no surprise callout fees, backed by strict 15-minute response SLAs.
Essential IT Support
Comprehensive remote support and endpoint management for modern businesses.
$55/ user / mo
HelpdeskUnlimited Remote
Response SLA< 30 Minutes
PatchingAutomated Win/Mac
Hours8am - 6pm AEST
Included In Plan
- Unlimited Remote Helpdesk Tickets
- Automated Windows & macOS Security Patching
- Managed Next-Gen Antivirus & EDR
- Microsoft 365 / Google Workspace Administration
- New Starter & Leaver Onboarding Automation
- Monthly IT Health & Asset Report
Most Popular
Complete Managed IT + SOC
Full 24/7 coverage, cyber defense SOC, Essential Eight compliance, and on-site support.
$105/ user / mo
Helpdesk24/7 Priority
Response SLA< 15 Minutes
ComplianceEssential 8
On-SiteIncluded
Included In Plan
- 24/7/365 Emergency Phone & Chat Response
- Guaranteed Under-15-Minute Response Time
- Managed Threat Detection & SOC Response (MDR)
- ASD Essential 8 Maturity Audits & Remediation
- Scheduled On-Site Engineer Visits & Hardware Support
- Dedicated Virtual Chief Information Officer (vCIO)
- Disaster Recovery Testing & Cloud Backup Audits
Optional Add-Ons & Capacity Extensions
Dedicated Server / Cloud VM Management
$99 / server / moProactive 24/7 monitoring, kernel patching, and backup management for servers.
After-Hours Project Migration Pack
Custom quoteWeekend cloud migrations and tenant transitions with zero business disruption.
Need a Custom Agreement or Master Services SLA?
Our engineering team can build customized volume plans to meet your exact architecture specifications.